At Mind Empowerment with Sonia McIndoe, your privacy, safety, and trust are deeply valued. I take your personal information seriously and am committed to protecting it in line with the New Zealand Privacy Act 2020.

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This Privacy Policy outlines how your information is collected, used, stored, and protected when you engage with this website, coaching services, groups, or resources.

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What information is collected and why

I only collect personal information that is relevant and necessary to provide you with coaching services, respond to your queries, or offer resources and support.
 

This may include:

• Your name and email address

• Contact information

• Basic background information shared via intake forms

• Notes or reflections you share during coaching (with your consent)
   

This information helps:

• Provide personalised coaching support

• Share helpful resources or reminders

• Respond to requests for information or follow-up

• Stay in touch, for example if you are part of a group or course

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How your information is protected

All personal information is securely stored using reputable platforms that comply with global privacy standards. This includes encrypted cloud storage, password protection, and strict access control.

I will never sell, rent, or trade your personal information to third parties.

Your information is only used:

• For the purpose it was collected

• With your clear consent

• Or when required by law (e.g. to comply with a legal request or protect someone’s safety)

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Emails, updates and communication

You may receive occasional emails or newsletters if you have signed up for coaching, joined a course, or requested a resource. These communications are always relevant to the support you have asked for, and you can unsubscribe at any time with one click.

No spam. No sales pressure. Just supportive, relevant content.

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Website cookies and tracking

The website may use cookies to:

• Analyse general traffic and usage patterns

• Improve the online experience

• Remember preferences, such as login information

Cookies do not contain personal data, and you can disable them in your browser settings at any time.

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Third-party services and links

I use secure, trusted platforms such as Zoom, Google Docs, and Canva to deliver services. Some data may be stored offshore, but only with providers that meet New Zealand privacy and security standards.

If external links or resources are shared, please be aware that their privacy practices are separate. I recommend reviewing their policies directly.

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Accessing or correcting your information

Under the New Zealand Privacy Act, you have the right to:

• Access any personal information I hold about you

• Request corrections to inaccurate or incomplete information

• Request that your information be deleted, unless I am legally required to retain it

You can make these requests at any time by contacting me directly.

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Updates to this policy

This policy may be updated to reflect changes in services or privacy regulations. Any updates will be posted on this website. Continued use of services indicates acceptance of the latest version.

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Contact

If you have any questions about how your information is handled, or would like to access or correct your data, please contact:

Sonia McIndoe
Mind Empowerment with Sonia McIndoe
sonia@mindempowerment.co.nz

Last updated: 27 March 2025